At The Tackle Temple, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help.
You may return most items purchased from The Tackle Temple within 14 days of receiving your order for a refund or exchange, provided that:
As a specialist fishing tackle retailer offering a wide range of products including rods, reels, accessories, clothing, and equipment , we ask that all returned items are in a resellable condition.
Due to the nature of certain products, the following items are non-returnable:
This policy ensures quality and hygiene standards are maintained for all customers.
If your item arrives faulty or damaged, please contact us as soon as possible at:
Email: sales@thetackletemple.com
You must notify us within 48 hours of delivery and provide:
We will arrange a replacement, repair, or refund where appropriate.
To initiate a return, please contact our team first to authorise your return. Once approved:
We recommend using a tracked delivery service, as we cannot be responsible for items lost in transit.
Once your return is received and inspected:
Please note that processing times may vary depending on your payment provider.
If you would like to exchange an item:
Items purchased online may also be returned in-store at:
Unit 3, Maes Isaf, Nant Park
Johnstown, Wrexham
LL14 1UU
Please bring proof of purchase when returning items in person.
If you have any questions about your return, our team is happy to help:
